Shipping policy
Thank you for visiting and shopping at cliick-caart.shop. We are committed to providing you with the best shipping experience possible. Below are the terms and conditions that constitute our Shipping Policy.
- Shipment Processing Time All orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
- Shipping Rates & Delivery Estimates We believe in 100% transparency. All shipping charges are fixed and will be clearly displayed for your review at checkout. Standard Shipping Cost: 200 PKR on all orders across Pakistan. Estimated Delivery Time: 3 to 7 business days once the order has been processed and shipped. Please note: Delivery delays can occasionally occur due to logistics issues or weather conditions, which are beyond our control.
- Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).The tracking number will become active and trackable within 24 to 48 hours of shipment. You can monitor your package directly on our carrier's tracking page.
- Customs, Duties, and Taxes cliick-caart.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the absolute responsibility of the customer (tariffs, taxes, etc.).
- Damages and Lost Packages If you receive your order damaged, or if the package is lost in transit, please contact our support team immediately at vivi804441122@gmail.com. Please save all packaging materials and damaged goods before filing a claim, as we will need photographic evidence to process a replacement or refund for you.
- Incorrect Address Policy If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the reshipping costs. Please double-check your shipping details carefully at checkout.